‘A lack of care’ : how big companies still fail bereaved customers
Those trying to report a death can face bureaucracy, costly delays and other shocking mistakes Ella Stevens* had steeled herself for the painful task of informing a string of companies that her mother had died. She notified her mother’s insurer, Direct Line. It responded by sending a letter to (…)
Site référencé:
The Guardian (Asia Pacific)
5000.jpg?width=140&quality=85&auto=format&fit=max&s=3d461bdd4a1b5a308ccf22f34e2c0f1d, 5000.jpg?width=460&quality=85&auto=format&fit=max&s=743dfb7f2ef1314b49064c8a282cf7af, 5000.jpg?width=700&quality=85&auto=format&fit=max&s=61702cd902ff7d8631d9c457a7c8d72a
The Guardian (Asia Pacific)
Labour must win voters’ hearts – or Reform UK will | Letters
18/09/2025
NHS drug pricing is all about the art of the deal | Letter
18/09/2025
A hi-tech health prediction that I could do without | Brief letters
18/09/2025
Music Theatre Wales has been hit by funding cuts – but is still going strong | Letter
18/09/2025
Ben Jennings on Keir Starmer’s negotiations with Donald Trump – cartoon
18/09/2025
‘I tried to escape with drugs, pills and alcohol’ : Björn Borg on his misery and mayhem after quitting tennis
18/09/2025