Burger King cooks up AI chatbot to spot if employees say ‘please’ and ‘thank you’
OpenAI-powered assistant will help to ‘understand overall service patterns’, company says, as move sparks backlash From hospitality workers to retail employees, the exaggerated “customer service voice”, often mocked in internet memes as wildly different from someone’s real voice, has long been a (…)
Site référencé: The Guardian (Europe)
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The Guardian (Europe)
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